Website Design & Build

2023

Raildiary

Client Name

Raildiary

Headquarters

Manchester, UK

Industry

Software Development

Company size

1-10 employees

About

Raildiary provides a software platform for the construction industry that enables teams to record, structure and manage daily site data (site diaries, progress, costs, compliance etc.). Their tools let project and site managers capture information in real time, generate insights (including via AI), align with industry contract standards (e.g. NEC), and improve decision-making, accountability, and profitability on construction projects.

Challenge

Raildiary's original website was built in-house on a platform only their developers could update. As a fast-growing startup with an evolving product, they needed to regularly refresh messaging and content, but developer time was too valuable to spend on routine updates.

They needed:

  • A refreshed UI across all pages
  • A platform non-developers could update easily
  • Custom illustrations to clearly showcase product features

Process

1. Discovery

I began with a deep-dive discovery session with their marketing team to map page content, user journeys, and goals. To optimise messaging, Gather collaborated with a professional copywriter.

2. Platform Recommendation

I recommended Webflow, a no-code builder offering design flexibility without developer bottlenecks. The team chose a template covering all required pages, helping keep costs down while still allowing customisation.

3. Design Adaptation

Although we started with a template, I adapted layouts, typography, and visual hierarchy to suit their brand and content, ensuring the site communicated clearly and professionally.

4. Illustrations

To explain the platform’s features, I designed a set of detailed illustrations. Contrary to initial assumptions that simpler visuals would work best, the team opted for high-detail images, reflecting the in-depth data capture their audience values.

Results

The new Raildiary website now:

  • Allows marketing to make instant updates without developers
  • Presents a professional, cohesive brand presence
  • Communicates complex features through engaging visuals

This freed developer resources for core product work and supported Raildiary’s mission to lead the digital transformation of the construction industry.

“We've worked with Emma for years and wouldn't use another designer. She acts as a partner and really looks out for our needs. Any design tasks we need she can deliver. Would definitely recommend”
Will Doyle
CEO
|
Raildiary

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